Last updated: 15 September 2026

1. Who we are

This Privacy Policy explains how Nissea Accessories collects, uses and protects personal data when you visit nissea.gr, contact us or place an order.

The data controller is Viktoria Ouroumidou, trading as Nissea Accessories, Tax Identification Number (AFM) 136265304, with legal address at 28 Leoforos Amfitheas, 17564 Palaio Faliro, Greece. Email: nissea.collection@gmail.com.

2. Personal data we collect

  • Identity and contact details, such as your name, billing and delivery address, email address and telephone number.
  • Order and transaction details, including the products purchased, order value, payment status and delivery information.
  • Account information if you create an account on our website.
  • Communications you send to us, including customer-service and return requests.
  • Technical and usage data, such as IP address, browser and device information, pages visited and cookie preferences.
  • Marketing preferences, where you choose to receive our newsletter or promotional communications.

Payment card details are processed securely by the payment service provider available at checkout. Nissea Accessories does not store your complete card number or security code.

3. Why we use your data

  • To process, prepare, deliver and manage your order and any return or repair request. Legal basis: performance of a contract.
  • To respond to enquiries and provide customer support. Legal basis: performance of a contract or our legitimate interests.
  • To comply with tax, accounting, consumer-protection and other legal obligations. Legal basis: legal obligation.
  • To protect the website, prevent fraud and improve our services. Legal basis: legitimate interests.
  • To send newsletters and promotional communications where you have given consent. You may withdraw consent at any time.
  • To use optional analytics or advertising cookies only where required consent has been obtained.

4. Who receives your data

We share personal data only where necessary with service providers that support our store, including website hosting and WooCommerce services, payment providers, delivery and postal companies, email and newsletter providers, analytics or advertising providers used with appropriate consent, and professional advisers or public authorities where required by law.

These recipients process data only for the relevant service and under applicable data-protection requirements. Some providers may process data outside the European Economic Area. Where this occurs, we rely on a lawful transfer mechanism such as an adequacy decision or approved Standard Contractual Clauses.

5. How long we keep data

We retain order, invoice and transaction records for the period required by Greek tax and accounting law. Customer-service correspondence is kept only for as long as necessary to handle the request and establish, exercise or defend legal claims. Account data is retained while the account remains active. Marketing data is kept until you unsubscribe or withdraw consent, unless a longer period is required by law.

6. Cookies

Our website uses strictly necessary cookies to operate the store and shopping cart. Functional, analytics and advertising cookies are used only in accordance with your choices and where consent is required. For more information, please read our Cookie Policy. You can change or withdraw your cookie choices at any time through the cookie settings available on the website.

7. Your rights

Subject to applicable law, you may request access to, correction or deletion of your personal data; restriction of or objection to processing; and data portability. Where processing is based on consent, you may withdraw it at any time without affecting earlier lawful processing.

To exercise your rights, contact nissea.collection@gmail.com. We may request information needed to verify your identity and will respond within the period required by the GDPR.

You also have the right to lodge a complaint with the Hellenic Data Protection Authority: www.dpa.gr.

8. Security and children

We use appropriate technical and organisational measures to protect personal data. No online service can guarantee absolute security. Our store is intended for adults and we do not knowingly collect personal data directly from children.

9. Changes to this policy

We may update this Privacy Policy when our services, providers or legal obligations change. The current version and revision date will always appear on this page.

Γ.Ε.ΜΗ. (General Commercial Registry) number: 196343201000